:root {
  --bg-base: #07111f;
  --bg-panel: #0d1a2b;
  --surface: #f3f6fa;
  --card: #ffffff;
  --text-primary: #132033;
  --text-secondary: #5b687a;
  --text-muted: #8a96a7;
  --border: #dfe5ed;
  --border-strong: #c9d4e2;
  --border-dark: rgba(255,255,255,.1);
  --accent: #1677ff;
  --accent-dark: #0759c7;
  --accent-soft: #eaf3ff;
  --accent-mid: #9cc6ff;
  --teal: #14b8a6;
  --success: #138a61;
  --success-soft: #e7f7f1;
  --danger: #b53b4c;
  --danger-soft: #fff0f2;
  --radius-sm: 8px;
  --radius-md: 14px;
  --radius-lg: 22px;
  --shadow-md: inset 0 1px 0 rgba(255,255,255,.9), 0 1px 2px rgba(9,30,66,.05), 0 14px 36px rgba(18,65,120,.07);
  --shadow-lift: inset 0 1px 0 rgba(255,255,255,.9), 0 2px 5px rgba(9,30,66,.06), 0 24px 52px rgba(18,65,120,.12);
  --ring: 0 0 0 3px rgba(22,119,255,.14);
  --transition: 220ms cubic-bezier(.4,0,.2,1);
  --sans: ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;
  --mono: ui-monospace, "SFMono-Regular", "Cascadia Mono", Consolas, "Liberation Mono", monospace;
}

* { box-sizing: border-box; }
html { color-scheme: light; }
body { margin: 0; min-width: 320px; font-family: var(--sans); color: var(--text-primary); background: var(--surface); -webkit-font-smoothing: antialiased; }
button, input, select, textarea { font: inherit; color: inherit; }
button { cursor: pointer; }
:focus-visible { outline: 2px solid var(--accent); outline-offset: 2px; }
[hidden] { display: none !important; }
.visually-hidden { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0 0 0 0); white-space: nowrap; }

.shell { display: grid; grid-template-columns: minmax(300px, 400px) minmax(0, 1fr); min-height: 100vh; }

/* ---------- left rail ---------- */
.rail { position: sticky; top: 0; height: 100vh; overflow: hidden; display: flex; flex-direction: column; gap: 36px; padding: 32px 32px 28px; color: #fff; background: var(--bg-base); }
.rail-mesh { position: absolute; inset: 0; pointer-events: none; }
.rail-mesh span { position: absolute; width: 420px; height: 420px; border-radius: 50%; filter: blur(80px); opacity: .28; animation: drift 24s ease-in-out infinite alternate; }
.rail-mesh span:first-child { background: var(--accent); top: -200px; right: -200px; }
.rail-mesh span:last-child { background: var(--teal); bottom: -260px; left: -180px; animation-delay: -9s; }
.rail > *:not(.rail-mesh) { position: relative; }
.wordmark { display: inline-flex; align-items: center; gap: 11px; color: #fff; text-decoration: none; font-size: .95rem; }
.wordmark b { color: #83baff; }
.brand-mark { display: inline-grid; place-items: center; width: 34px; height: 34px; border: 1px solid rgba(255,255,255,.2); border-radius: 10px; font-weight: 850; background: linear-gradient(140deg, #2485ff, #0a55bc); box-shadow: inset 0 1px rgba(255,255,255,.3), 0 8px 22px rgba(15,112,245,.25); }
.rail-intro h1 { margin: 0 0 14px; font-size: clamp(1.9rem, 2.6vw, 2.4rem); line-height: 1.04; letter-spacing: -.045em; text-wrap: balance; }
.rail-intro h1 span { background: linear-gradient(120deg, #7fb6ff, #5eead4); -webkit-background-clip: text; background-clip: text; color: transparent; }
.rail-intro p:last-child { margin: 0; color: #9fb0c4; font-size: .9rem; line-height: 1.6; }
.rail .eyebrow { color: #83baff; }

.stepper { display: grid; gap: 4px; margin: 0; padding: 0; list-style: none; }
.stepper li { position: relative; display: grid; grid-template-columns: 30px 1fr; gap: 12px; align-items: center; padding: 10px 10px; border-radius: 12px; transition: background var(--transition); }
.stepper li:not(:last-child)::after { content: ""; position: absolute; left: 24px; top: 42px; width: 2px; height: 14px; background: rgba(255,255,255,.12); }
.stepper i { display: grid; place-items: center; width: 30px; height: 30px; border-radius: 50%; border: 1px solid rgba(255,255,255,.18); color: #8597ad; font: 700 .8rem var(--mono); font-style: normal; transition: all var(--transition); }
.stepper b { display: block; font-size: .88rem; color: #c1ccda; font-weight: 650; }
.stepper span { display: block; margin-top: 2px; color: #6f8197; font-size: .74rem; }
.stepper li.is-current { background: rgba(255,255,255,.06); }
.stepper li.is-current i { color: #fff; border-color: var(--accent); background: var(--accent); box-shadow: 0 0 0 4px rgba(22,119,255,.25); }
.stepper li.is-current b { color: #fff; }
.stepper li.is-done i { color: #05261b; border-color: transparent; background: #46d49f; }
.stepper li.is-done i::before { content: "✓"; }
.stepper li.is-done i { font-size: 0; }
.stepper li.is-done i::before { font-size: .8rem; }
.stepper li.is-done:not(:last-child)::after { background: rgba(70,212,159,.5); }
.rail-foot { margin: auto 0 0; padding-top: 16px; border-top: 1px solid var(--border-dark); color: #8597ad; font-size: .78rem; }
.rail-foot b { color: #c1ccda; font-weight: 650; }

/* ---------- stage ---------- */
.stage { width: min(820px, 100%); padding: 32px 40px 72px; }
.topline { display: flex; align-items: center; justify-content: space-between; min-height: 30px; margin-bottom: 18px; }
.step-count { color: var(--text-muted); font: 600 .75rem var(--mono); letter-spacing: .04em; }
.panel { animation: rise 320ms cubic-bezier(.4,0,.2,1); }
.panel-head { margin-bottom: 26px; }
.panel-head h2 { margin: 0 0 10px; font-size: clamp(1.7rem, 3.2vw, 2.3rem); line-height: 1.1; letter-spacing: -.045em; text-wrap: balance; }
.lede { max-width: 60ch; margin: 0; color: var(--text-secondary); font-size: .98rem; line-height: 1.6; }
.eyebrow { margin: 0 0 10px; color: var(--accent); font-size: .72rem; font-weight: 800; letter-spacing: .13em; text-transform: uppercase; }

/* forms */
.form-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 16px 18px; }
.span-2 { grid-column: 1 / -1; }
.field { display: grid; gap: 7px; align-content: start; }
.field label, .field .label { font-size: .8rem; font-weight: 700; }
.field small { color: var(--text-muted); font-size: .74rem; }
.optional { margin-left: 4px; color: var(--text-muted); font-weight: 500; }
input:not([type="checkbox"]):not([type="radio"]):not([type="file"]), select, textarea { width: 100%; min-height: 40px; padding: 9px 12px; border: 1px solid var(--border); border-radius: var(--radius-sm); background: #fff; font-size: .9rem; transition: border-color var(--transition), box-shadow var(--transition); }
textarea { resize: vertical; line-height: 1.5; }
input:focus, select:focus, textarea:focus { outline: 0; border-color: var(--accent); box-shadow: var(--ring); }
input[aria-invalid="true"], select[aria-invalid="true"], textarea[aria-invalid="true"] { border-color: var(--danger); box-shadow: 0 0 0 3px rgba(181,59,76,.12); }
.actions { display: flex; flex-wrap: wrap; align-items: center; gap: 12px 16px; margin-top: 26px; }
.switch { margin: 0; color: var(--text-secondary); font-size: .85rem; }
.hint { color: var(--text-muted); font-size: .8rem; }
.note { padding: 12px 14px; border-radius: var(--radius-sm); color: var(--text-secondary); background: #eef1f5; font-size: .85rem; }

.button { display: inline-flex; align-items: center; justify-content: center; gap: 8px; min-height: 40px; padding: 0 18px; border-radius: var(--radius-sm); border: 1px solid transparent; font-size: .86rem; font-weight: 750; white-space: nowrap; transition: transform var(--transition), box-shadow var(--transition), background var(--transition), opacity var(--transition); }
.button:hover:not(:disabled) { transform: translateY(-2px); }
.button:disabled { opacity: .5; cursor: not-allowed; }
.button.is-busy { cursor: progress; opacity: .7; }
.button-primary { color: #fff; background: var(--accent); box-shadow: 0 2px 3px rgba(7,89,199,.16), 0 10px 24px rgba(22,119,255,.2); }
.button-primary:hover:not(:disabled) { background: var(--accent-dark); }
.button-primary span { transition: transform var(--transition); }
.button-primary:hover:not(:disabled) span { transform: translateX(3px); }
.button-quiet { color: var(--text-secondary); background: #fff; border-color: var(--border); }
.button-quiet:hover:not(:disabled) { border-color: var(--border-strong); color: var(--text-primary); }
.link-button { padding: 0; border: 0; color: var(--accent); background: none; font-size: .85rem; font-weight: 700; }
.link-button:hover { text-decoration: underline; }
.error-banner { margin: 14px 0 0; padding: 10px 12px; color: var(--danger); background: var(--danger-soft); border: 1px solid #f3cbd1; border-radius: var(--radius-sm); font-size: .84rem; }
.form-grid .error-banner { margin: 0; }

/* step 2 */
.number-preview { display: flex; align-items: baseline; gap: 12px; margin-bottom: 24px; padding: 22px 24px; border-radius: var(--radius-md); color: #fff; background: radial-gradient(120% 160% at 100% 0%, rgba(22,119,255,.4), transparent 55%), var(--bg-panel); font: 700 clamp(1.4rem, 4vw, 2.2rem) var(--mono); letter-spacing: -.02em; font-variant-numeric: tabular-nums; box-shadow: 0 18px 40px rgba(7,17,31,.18); }
.number-preview .dim { color: #6f8197; }
.number-preview b { color: #9cc6ff; }
.number-form .form-grid { max-width: 520px; }
.form-grid.narrow { max-width: 440px; }
.panel-head-row { display: flex; flex-wrap: wrap; align-items: flex-end; justify-content: space-between; gap: 16px; }
.topline-left { display: inline-flex; align-items: center; gap: 14px; }
.client-list { display: grid; gap: 10px; }
.client-row { display: grid; grid-template-columns: minmax(0, 1fr) auto auto; gap: 16px; align-items: center; width: 100%; padding: 16px 18px; border: 1px solid var(--border); border-radius: var(--radius-md); background: var(--card); box-shadow: var(--shadow-md); text-align: left; color: inherit; transition: transform var(--transition), box-shadow var(--transition), border-color var(--transition); }
.client-row:hover { transform: translateY(-2px); box-shadow: var(--shadow-lift); border-color: var(--border-strong); }
.client-row b { display: block; font-size: 1rem; letter-spacing: -.01em; }
.client-row small { display: block; margin-top: 3px; color: var(--text-secondary); font: 500 .8rem var(--mono); }
.client-row .go { color: var(--accent); font-weight: 750; font-size: .84rem; white-space: nowrap; }
.pill { padding: 4px 10px; border-radius: 999px; font-size: .7rem; font-weight: 750; letter-spacing: .02em; white-space: nowrap; color: var(--accent-dark); background: var(--accent-soft); }
.pill.done { color: var(--success); background: var(--success-soft); }
.clients-empty { padding: 36px 20px; border: 1.5px dashed var(--border-strong); border-radius: var(--radius-md); color: var(--text-secondary); text-align: center; }
.clients-empty b { display: block; margin-bottom: 4px; color: var(--text-primary); }
.number-toolbar { display: flex; flex-wrap: wrap; align-items: flex-end; justify-content: space-between; gap: 12px; margin-bottom: 14px; }
.number-toolbar .field { width: min(220px, 100%); }
.number-toolbar .field span { font-size: .8rem; font-weight: 700; }
.number-grid { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 10px; max-height: 420px; overflow-y: auto; padding: 3px; }
.number-card { position: relative; display: flex; align-items: center; justify-content: space-between; gap: 10px; padding: 14px 16px; border: 1px solid var(--border); border-radius: var(--radius-md); background: var(--card); box-shadow: var(--shadow-md); cursor: pointer; transition: transform var(--transition), box-shadow var(--transition), border-color var(--transition); }
.number-card:hover { transform: translateY(-2px); box-shadow: var(--shadow-lift); }
.number-card input { position: absolute; opacity: 0; pointer-events: none; }
.number-card:has(input:focus-visible) { outline: 2px solid var(--accent); outline-offset: 2px; }
.number-card b { font: 700 1rem var(--mono); font-variant-numeric: tabular-nums; letter-spacing: -.01em; }
.number-card small { display: block; margin-top: 2px; color: var(--text-muted); font-size: .72rem; }
.number-card.is-selected { border-color: var(--accent); background: linear-gradient(0deg, rgba(234,243,255,.6), rgba(234,243,255,.6)), #fff; box-shadow: var(--ring), var(--shadow-lift); }
.number-card.is-selected .voice-pick { border-color: var(--accent); background: var(--accent); box-shadow: inset 0 0 0 3px #fff; }
.number-empty { grid-column: 1 / -1; padding: 28px 16px; border: 1.5px dashed var(--border-strong); border-radius: var(--radius-md); color: var(--text-secondary); text-align: center; font-size: .88rem; }

/* step 3 */
.voice-groups { display: grid; gap: 22px; }
.voice-group h3 { margin: 0 0 10px; color: var(--text-muted); font-size: .72rem; font-weight: 800; letter-spacing: .12em; text-transform: uppercase; }
.voice-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 12px; }
.voice-card { position: relative; display: grid; grid-template-columns: 46px 1fr auto; gap: 14px; align-items: center; padding: 14px 16px; border: 1px solid var(--border); border-radius: var(--radius-md); background: var(--card); box-shadow: var(--shadow-md); cursor: pointer; transition: transform var(--transition), box-shadow var(--transition), border-color var(--transition); }
.voice-card:hover { transform: translateY(-2px); box-shadow: var(--shadow-lift); }
.voice-card.is-selected { border-color: var(--accent); background: linear-gradient(0deg, rgba(234,243,255,.6), rgba(234,243,255,.6)), #fff; box-shadow: var(--ring), var(--shadow-lift); }
.voice-card input { position: absolute; opacity: 0; pointer-events: none; }
.voice-card:has(input:focus-visible) { outline: 2px solid var(--accent); outline-offset: 2px; }
.play { position: relative; display: grid; place-items: center; width: 46px; height: 46px; border: 0; border-radius: 50%; color: #fff; background: var(--bg-panel); box-shadow: 0 6px 16px rgba(7,17,31,.2); transition: transform var(--transition), background var(--transition); }
.play:hover { transform: scale(1.06); background: var(--accent); }
.play svg { width: 16px; height: 16px; fill: currentColor; }
.play .ring { position: absolute; inset: -3px; width: 52px; height: 52px; transform: rotate(-90deg); pointer-events: none; }
.play .ring circle { fill: none; stroke: var(--accent); stroke-width: 3; stroke-linecap: round; stroke-dasharray: 150.8; stroke-dashoffset: 150.8; }
.play.is-playing { background: var(--accent); }
.play.is-loading { cursor: progress; }
.voice-meta { min-width: 0; }
.voice-meta b { display: block; font-size: .98rem; letter-spacing: -.01em; }
.voice-meta span { display: block; margin-top: 2px; color: var(--text-secondary); font-size: .78rem; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.voice-pick { display: grid; place-items: center; width: 22px; height: 22px; border: 2px solid var(--border-strong); border-radius: 50%; transition: all var(--transition); }
.voice-card.is-selected .voice-pick { border-color: var(--accent); background: var(--accent); box-shadow: inset 0 0 0 3px #fff; }
.voice-meta span::first-letter { text-transform: uppercase; }
.voice-error { grid-column: 1 / -1; color: var(--danger); font-size: .75rem; }

/* step 4 */
.call-card { display: grid; grid-template-columns: auto 1fr auto; gap: 22px; align-items: center; padding: 24px; border-radius: var(--radius-lg); color: #fff; background: radial-gradient(120% 160% at 0% 0%, rgba(20,184,166,.28), transparent 55%), radial-gradient(120% 160% at 100% 100%, rgba(22,119,255,.32), transparent 55%), var(--bg-panel); box-shadow: 0 20px 48px rgba(7,17,31,.22); }
.call-ring { position: relative; display: grid; place-items: center; width: 72px; height: 72px; }
.call-ring b { position: relative; display: grid; place-items: center; width: 56px; height: 56px; border-radius: 50%; background: var(--accent); font-size: 1.5rem; }
.call-ring span { position: absolute; inset: 8px; border-radius: 50%; border: 2px solid rgba(156,198,255,.6); animation: ring 2.4s ease-out infinite; }
.call-ring span:last-of-type { animation-delay: 1.2s; }
.call-label { color: #8fa2b8; font-size: .72rem; font-weight: 800; letter-spacing: .12em; text-transform: uppercase; }
.call-number { display: block; margin: 4px 0 6px; color: #fff; font: 750 clamp(1.4rem, 3.4vw, 2rem) var(--mono); letter-spacing: -.02em; text-decoration: none; font-variant-numeric: tabular-nums; }
.call-info p { margin: 0; color: #aebcce; font-size: .84rem; }
.call-info p b { color: #fff; font-weight: 650; }
.copy-button { margin-top: 10px; padding: 5px 10px; border: 1px solid var(--border-dark); border-radius: 999px; color: #c1ccda; background: rgba(255,255,255,.05); font-size: .74rem; font-weight: 700; }
.copy-button:hover { color: #fff; background: rgba(255,255,255,.1); }
.call-status { display: flex; align-items: center; gap: 8px; padding: 7px 12px; border-radius: 999px; color: #c1ccda; background: rgba(255,255,255,.07); font-size: .76rem; font-weight: 700; white-space: nowrap; }
.call-status i { width: 8px; height: 8px; border-radius: 50%; background: #f5b74e; animation: pulse 2s infinite; }
.call-status.is-heard { color: #8fe0c2; background: rgba(19,138,97,.2); }
.call-status.is-heard i { background: #46d49f; animation: none; }
.try-lines { margin-top: 22px; padding: 18px 20px; border: 1px solid var(--border); border-radius: var(--radius-md); background: var(--card); box-shadow: var(--shadow-md); }
.try-lines ul { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 8px 18px; margin: 0; padding: 0; list-style: none; }
.try-lines li { padding-left: 16px; position: relative; color: var(--text-primary); font-size: .9rem; }
.try-lines li::before { content: ""; position: absolute; left: 0; top: .55em; width: 6px; height: 6px; border-radius: 50%; background: var(--accent-mid); }

/* step 5 */
.request-toggle { display: grid; grid-template-columns: auto 1fr; gap: 16px; align-items: center; padding: 18px 20px; border: 1px solid var(--border); border-radius: var(--radius-md); background: var(--card); box-shadow: var(--shadow-md); cursor: pointer; transition: border-color var(--transition), box-shadow var(--transition); }
.request-toggle:hover { border-color: var(--border-strong); }
.request-toggle input { position: absolute; opacity: 0; pointer-events: none; }
.request-toggle:has(input:checked) { border-color: var(--accent); box-shadow: var(--ring), var(--shadow-md); }
.request-toggle:has(input:focus-visible) { outline: 2px solid var(--accent); outline-offset: 2px; }
.request-toggle:has(input:disabled) { cursor: default; }
.toggle-track { position: relative; width: 48px; height: 28px; border-radius: 999px; background: #cfd8e3; transition: background var(--transition); }
.toggle-track span { position: absolute; top: 3px; left: 3px; width: 22px; height: 22px; border-radius: 50%; background: #fff; box-shadow: 0 2px 6px rgba(7,17,31,.2); transition: transform var(--transition); }
.request-toggle input:checked + .toggle-track { background: var(--accent); }
.request-toggle input:checked + .toggle-track span { transform: translateX(20px); }
.toggle-copy b { display: block; font-size: 1rem; }
.toggle-copy small { display: block; margin-top: 3px; color: var(--text-secondary); font-size: .82rem; }

.brief { display: grid; gap: 18px; margin-top: 20px; animation: rise 320ms cubic-bezier(.4,0,.2,1); }
fieldset { margin: 0; padding: 20px; border: 1px solid var(--border); border-radius: var(--radius-md); background: var(--card); box-shadow: var(--shadow-md); display: grid; gap: 14px; }
legend { float: left; width: 100%; margin-bottom: 2px; padding: 0; font-size: 1.02rem; font-weight: 750; letter-spacing: -.02em; }
legend + * { clear: both; }
.fieldset-help { margin: -6px 0 0; color: var(--text-secondary); font-size: .84rem; }
.service-head, .service-row { display: grid; grid-template-columns: minmax(0, 1fr) 96px 110px 36px; gap: 8px; align-items: center; }
.service-head span { color: var(--text-muted); font-size: .68rem; font-weight: 800; letter-spacing: .08em; text-transform: uppercase; }
.service-list { display: grid; gap: 8px; }
.service-row input { min-height: 38px; }
.remove { width: 36px; height: 36px; border: 1px solid var(--border); border-radius: 50%; color: var(--text-muted); background: #fff; font-size: 1.1rem; line-height: 1; }
.remove:hover { color: var(--danger); border-color: #f3cbd1; }
fieldset > .button-quiet { justify-self: start; }
.chips { display: flex; flex-wrap: wrap; gap: 8px; }
.chip { position: relative; display: inline-flex; align-items: center; padding: 7px 13px; border: 1px solid var(--border); border-radius: 999px; background: #fff; color: var(--text-secondary); font-size: .8rem; font-weight: 650; cursor: pointer; user-select: none; transition: all var(--transition); }
.chip input { position: absolute; opacity: 0; pointer-events: none; }
.chip:hover { border-color: var(--accent-mid); color: var(--text-primary); }
.chip:has(input:checked) { color: var(--accent-dark); border-color: var(--accent-mid); background: var(--accent-soft); box-shadow: 0 0 0 3px rgba(22,119,255,.08); }
.chip:has(input:focus-visible) { outline: 2px solid var(--accent); outline-offset: 2px; }
.chips[aria-invalid="true"] .chip { border-color: #f3cbd1; }
.check { display: flex; align-items: center; gap: 10px; font-size: .88rem; cursor: pointer; }
.check input { width: 18px; height: 18px; accent-color: var(--accent); }
.dropzone { display: grid; place-items: center; gap: 4px; padding: 26px 16px; border: 1.5px dashed var(--border-strong); border-radius: var(--radius-md); background: var(--surface); text-align: center; cursor: pointer; transition: border-color var(--transition), background var(--transition); }
.dropzone:hover, .dropzone.is-over { border-color: var(--accent); background: var(--accent-soft); }
.dropzone input { position: absolute; width: 1px; height: 1px; opacity: 0; }
.dropzone:has(input:focus-visible) { outline: 2px solid var(--accent); outline-offset: 2px; }
.dropzone b { font-size: .9rem; }
.dropzone span { color: var(--text-muted); font-size: .76rem; }
.dropzone.is-busy { opacity: .6; pointer-events: none; }
.file-list { display: grid; gap: 6px; margin: 0; padding: 0; list-style: none; }
.file-list li { display: grid; grid-template-columns: auto 1fr auto auto; gap: 10px; align-items: center; padding: 8px 10px; border: 1px solid var(--border); border-radius: var(--radius-sm); font-size: .84rem; }
.file-list .ext { padding: 2px 6px; border-radius: 5px; color: var(--accent-dark); background: var(--accent-soft); font: 700 .66rem var(--mono); text-transform: uppercase; }
.file-list .name { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.file-list .size { color: var(--text-muted); font: 500 .74rem var(--mono); }
.sticky-actions { position: sticky; bottom: 0; z-index: 2; margin: 0 -4px; padding: 14px 4px; background: linear-gradient(180deg, rgba(243,246,250,0), var(--surface) 30%); }

/* done */
.done-badge { display: grid; place-items: center; width: 56px; height: 56px; margin-bottom: 18px; border-radius: 50%; color: #fff; background: var(--success); font-size: 1.6rem; font-weight: 800; box-shadow: 0 0 0 8px var(--success-soft); }
.timeline { display: grid; gap: 0; margin: 0 0 26px; padding: 0; list-style: none; }
.timeline li { position: relative; padding: 0 0 20px 32px; }
.timeline li::before { content: ""; position: absolute; left: 0; top: 3px; width: 14px; height: 14px; border-radius: 50%; border: 2px solid var(--border-strong); background: #fff; }
.timeline li:not(:last-child)::after { content: ""; position: absolute; left: 7px; top: 22px; bottom: 2px; width: 2px; background: var(--border); }
.timeline li.is-done::before { border-color: var(--success); background: var(--success); }
.timeline b { display: block; font-size: .95rem; }
.timeline span { display: block; margin-top: 2px; color: var(--text-secondary); font-size: .84rem; }
.summary { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 1px; margin: 0; overflow: hidden; border: 1px solid var(--border); border-radius: var(--radius-md); background: var(--border); }
.summary div { padding: 14px 16px; background: var(--card); }
.summary dt { color: var(--text-muted); font-size: .68rem; font-weight: 800; letter-spacing: .08em; text-transform: uppercase; }
.summary dd { margin: 4px 0 0; font-size: .92rem; font-weight: 600; overflow-wrap: anywhere; }

.skeleton { min-height: 76px; border-radius: var(--radius-md); background: linear-gradient(90deg, #e9edf3, #f7f9fb, #e9edf3); background-size: 200% 100%; animation: shimmer 1.5s infinite; }

@keyframes rise { from { opacity: 0; transform: translateY(8px); } }
@keyframes shimmer { to { background-position: -200% 0; } }
@keyframes drift { to { transform: translate(60px, 40px) scale(1.1); } }
@keyframes ring { from { transform: scale(.85); opacity: 1; } to { transform: scale(1.5); opacity: 0; } }
@keyframes pulse { 0% { box-shadow: 0 0 0 0 rgba(245,183,78,.6); } 70% { box-shadow: 0 0 0 7px transparent; } 100% { box-shadow: 0 0 0 0 transparent; } }

@media (max-width: 980px) {
  .number-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .shell { grid-template-columns: 1fr; }
  .rail { position: relative; height: auto; gap: 18px; padding: 18px 20px; }
  .rail-intro, .rail-foot { display: none; }
  .stepper { grid-template-columns: repeat(5, minmax(0, 1fr)); gap: 6px; }
  .stepper li { grid-template-columns: 1fr; justify-items: center; padding: 6px 2px; text-align: center; }
  .stepper li::after { display: none; }
  .stepper li div span { display: none; }
  .stepper b { font-size: .68rem; line-height: 1.25; }
  .stage { margin: 0 auto; padding: 24px 20px 64px; }
}
@media (max-width: 640px) {
  .number-grid { grid-template-columns: 1fr; }
  .client-row { grid-template-columns: 1fr auto; }
  .client-row .go { display: none; }
  .form-grid, .voice-grid, .try-lines ul, .summary { grid-template-columns: 1fr; }
  .stepper b { display: none; }
  .call-card { grid-template-columns: auto 1fr; padding: 20px; }
  .call-status { grid-column: 1 / -1; justify-self: start; }
  .service-head { display: none; }
  .service-row { grid-template-columns: 1fr 1fr 36px; }
  .service-row input:first-child { grid-column: 1 / -1; }
  fieldset { padding: 16px; }
}
@media (prefers-reduced-motion: reduce) {
  *, *::before, *::after { animation-duration: .01ms !important; animation-iteration-count: 1 !important; transition-duration: .01ms !important; scroll-behavior: auto !important; }
}